Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@thejade.pk

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We believe in nature, we believe in inner beauty, we believe in true self! The Jade is an all-natural brand that is truly committed to providing self care
At JADE we make sure every order is dealt at its priority. Having said this , all orders , after confirmation are dispatched the same day, whereby recipient then can expect to receive the same in 2 to 3 working days.
Incase if you are not certain about what to buy then our expert team is always a Whatsapp away to cater your queries. You can reach our team via Whatsapp on +92 309 333 0181
Our Stores are located nationwide at Different Beauty Markets and Online.
Yes our products are 100% Natural that has no side effects. And has the needed vitamin essentials to make you look and feel best like you are.
We offer only Cash on Delivery at the moment
At the moment we are only catering to orders within Pakistan
Please check our RETURN POLICY or click on the bottom of this page.
For bulk orders discounts depends on quantity. If you plan to go for bulk order then you can contact our team via website contact us section or email your query to support@thejade.pk
Yes such special requests can be catered, depending on order and timelines that customer also agrees. If any customizations in order is required then customers can first reach our team via email on support@thejade.pkmentioning their requirement and if order has been placed then mention order number and if order has not been placed then just mention the query you have
All our items are 100% Natural keeping in mind the customers we cater.
For business queries you can email support@thejade.pk
Our charges are same, since for all deliveries for us are always treated Urgent !
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